Professional services is a key sector driving growth in the global economy. According to AMI-Partner’s market sizing and forecast model, In 2019, there were about 1.9 million professional services businesses with less than 1,000 employees across mature markets. These firms spent $114 billion on I.T in 2019 which accounts for more than 18% of the total IT spend among all businesses in mature markets. Canada in particular has about 133,000 professional services firms (1 to 999 employees), representing about 13% of the total firms with less than 1,000 employees in Canada.
For professional services firms, employee time is critical as billable hours directly affect the bottom line. It is very important for these firms to manage employee time effectively by focusing their daily tasks on productive client-centered work. Automating their processes is essential to keep employees away from mundane tasks. These firms need efficient reporting solutions to ensure that employees are spending as little time as possible submitting expenses so they can focus more on their clients.
This report will highlight how professional services firms have benefited from automating T&E and vendor invoice management